Patient Portal Instructions | Associates in Gastroenterology (2024)

For your convenience, Associates in Gastroenterology provides you a secure and private patient portal powered by FollowMyHealth®.

Patient Portal Login

Patient Portal Setup

  • You will receive an email invitation to activate your account. If you did not receive an email invitation, click the “I need to Sign up” button to request an invite.
  • Use your email address as your username.
  • Complete all the required information fields, accept the terms and conditions, and submit.
  • For best security, use a unique hard-to-guess password. Save that password in a secure place.

Patient Portal

Once you are logged in, you will have access to the following functions:

  1. Health Summary – Displays your profile picture, age, gender, height, weight, body mass index, blood pressure, primary insurance, and preferred pharmacy.
  2. Action Center – Shows you items that need your attention. Also, you can view the calendar, and view any family members “Action Center” items that are tied with your account.
    • Collapse All – Hides any “Action Center” items you have active.
    • Calendar/List – If you are in list view, like shown in the image, you can switch it to the calendar view and vice versa.
    • Family Members – This allows you to view your family member’s action center items in your account. Also, you can choose to disable viewing their items in your “Action Center.”
  3. App Center – This is where you can either find, install, uninstall, use, and add apps to your account.
    • Add Apps – Allows you to either install apps or uninstall apps.
  4. Health Journal – This is the default app that displays when you log into the account. This is a part of the “App Center.” The health journal allows you to create journal entries to save, print, and/or share with others.
    • New – This creates a new journal entry.
    • View More – Takes you to a separate page with all your journal entries.
  5. Appointments – This section is where you will find your appointments.
    • Export – This allows you to export your calendar of appointments to a program such as Outlook.
    • Upcoming – Shows upcoming appointments.
    • Past – Shows past appointments.
    • Other – Shows other appointments, such as your provider cancelling an appointment.
  6. Recent Activity – Shows you a log of what’s been going on with your account. For example, it will show when your connected organization added items to your account such as an appointment.
  7. Billing – Shows if you have an amount due. By clicking on Details, it takes you to the Billing section where you can pay any existing bills.
  8. Devices & Apps – Shows if you are connected to any health sources such as iHealth. If you want to connect to a health source, click on Connect a Health Source.
  9. Home– Takes you to the home page if you are on another page in the account.
  10. Messages – Takes you to your inbox to view your messages.
  11. My Health – Takes you to your health records. You will see the following under My Health or by clicking on the down arrow: Summary, Conditions, Medications, Allergies, Immunizations, Results, Vitals, Documents, and Chart.
  12. Wellness – This is where you can edit your information. This will take you to Demographics by either clicking on the down arrow or just by clicking on My Info. Here, you can edit your demographics, emergency contact, responsible party, and insurance.
  13. Send a Message – This link is a shortcut that will quickly allow you to send an email to your provider.
  14. Hello (your name) – Other than stating your name, it doesn’t do much. If you have any proxy connections, you will find them by clicking on arrow next to your name and you will see a drop-down menu with the proxy connections.
  15. My Account– Allows you to manage your account. When you click on My Account, you will see the options for My Info, My Connections, Billing, Preferences, Support, Help, and Sign Out.
  16. Language – You can switch the language from English to Spanish.
  17. Search – You can click on the magnifying glass to search for something in your account.

Contact Us

719-635-7321

Locations

North Location – St. Francis Medical Campus – St. Peregrine Pavillion
6031 E Woodmen Rd #100
Colorado Springs, CO, 80923

Central Location – Audubon Medical Campus
2940 N. Circle Drive
Colorado Springs, CO, 80909

Endoscopy Centers of Colorado Springs – Audubon Medical Campus
2940 North Circle Drive
Colorado Springs, CO, 80909

Endoscopy Centers of Colorado Springs – St. Francis Medical Campus – St. Peregrine Pavillion
6031 E Woodmen Rd #100
Colorado Springs, CO, 80923

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Patient Portal Instructions | Associates in Gastroenterology (2024)

FAQs

What is a patient portal list 5 things a patient can do on the portal? ›

Patient portals can help you access medical records, set up appointments, communicate with your health care professional, and pay medical bills. Some portals are created exclusively for a hospital or clinic, but there are companies that offer solutions that multiple health care systems can use.

What information can be accessed through a patient portal? ›

This online tool helps you to keep track of your health care provider visits, test results, billing, prescriptions, and so on. You can also message your provider questions through the portal. Many providers now offer patient portals.

What are three proven ways you can encourage patients to use your EHR's patient portal so you are complying with these requirements? ›

ACTION POINTS
  • PROMOTE PORTAL. Send e-blasts to patient base, and also advertise portal on your practice web site and other online pages, along with in-office signage to meet Meaningful Use requirements.
  • DISCUSS PORTAL. ...
  • RESPOND PROMPTLY.

What is the basic knowledge of gastroenterology? ›

What is Gastroenterology? Gastroenterology is the study of the normal function and diseases of the esophagus, stomach, small intestine, colon and rectum, pancreas, gallbladder, bile ducts and liver.

Do doctors read portal messages? ›

A member of the care team will “look at the chart and if they can figure it out, then they'll just respond. It is “a relatively small percentage of messages that actually find their way to the doctor,” Dr. Hopkins added.

What are the disadvantages of patient portals? ›

Patient portals have limitations such as complexity, limited accessibility, and low engagement rates. In contrast, HIPAA compliant emails are often preferred for their familiarity, ease of use, accessibility, flexibility, and integration with existing systems.

What are the downsides of MyChart? ›

Patients that struggle with tech have a hard time with things like Pre-Checkin. Not customizable. Very hard to customize the solution to our organization's needs while ensuring upgrades are still possible. Not able to use facial recognition to log in as a patient/user.

Which is not typically part of a patient portal? ›

Final answer: The feature that is NOT a feature of a patient portal is the ability for patients to contact their physician during off hours in emergency situations.

Which of the following does a patient need in order to access a patient portal? ›

The patient is given a username and access code for initial entry into the patient portal.

What is the most common barrier to the use of the patient portal? ›

Barriers to Patient Portal Use

Tech literacy, socioeconomic status, and internet infrastructure in the patient's community could impact a patient's ability to access devices and/or a wireless connection.

What are 3 benefits of a patient portal? ›

Patient portals enable patients to log on at any time to check their health records, send messages to their provider and access test results. These tools save time, reduce costs and promote patient engagement.

How to engage patients in the patient portal? ›

Your patients may prefer to schedule their appointments online for convenience. Program your online appointment booking system to automatically enroll them in your patient portal. Make sure to highlight the benefits like appointment reminders (via text or email) and online payment options.

What to tell a gastroenterologist? ›

What symptoms should I tell my gastroenterologist about?
  • Abdominal pain.
  • Bloated stomach.
  • Indigestion.
  • Gas and gas pain.
  • Nausea and vomiting.
  • Rectal bleeding.
  • Diarrhea.
  • Constipation or difficulty pooping.

What is the difference between gastroenterology and gastroenterology? ›

Gastrointestinal refers to the digestive organs as a whole. A gastroenterologist, on the other hand, is a doctor who specializes in the subject of gastrointestinal. A gastroenterologist is uniquely qualified to diagnose GI tract disorders and perform operations such as a lower GI endoscopy.

What are the key points of the gastrointestinal system? ›

The gastrointestinal system includes the mouth, pharynx (throat), esophagus, stomach, small intestine, large intestine, rectum, and anus. It also includes the salivary glands, liver, gallbladder, and pancreas, which make digestive juices and enzymes that help the body digest food and liquids.

How can patients use a patient portal Quizlet? ›

Patients can use the patient portal to schedule appointments, review labs results, request prescription refills, pay bills and review encounter visits and referrals. It also collects medical history from the patient. With a live connection to an imaging partner, what are able to do ?

What is the purpose of patient portal systems? ›

A patient portal is a secure online website that gives patients convenient, 24-hour access to personal health information from anywhere with an Internet connection. Using a secure username and password, patients can view health information such as: Recent doctor visits.

What is the use of portal? ›

A portal is a web-based platform that serves as a gateway to information, services, and resources on the internet. It provides a centralized location for users to access various applications, data, and tools from different sources.

What do nurses do in patient portal? ›

Empower patients

Nurses occupy the frontline of patient communication. They play a critical role in encouraging patients to use portals by explaining the benefits, demonstrating their use, and providing reliable information about their security.

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